Privacy policy

Effective Date: 11/6/2025

At Top Step (referred to as "we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website topstepvents.com and utilize our services, including any interactions through the Spotify platform.

1. Information We Collect

  • Personal Information: We do not collect personal information unless you voluntarily provide it to us. This may include your name, email address, shipping address, and payment information when you make a purchase.

  • Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and the pages you access. This information is used for analytics and to improve our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders and deliver the products you purchase.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Website Improvement: To analyze trends and enhance the user experience on our website.

  • Marketing: We may use your email address to send you information about promotions, products, or services, but only if you have opted-in to receive such communications.

3. Data Sharing and Disclosure

  • No Sale of Personal Information: We do not sell, rent, or lease your personal information to third parties.

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties are obligated to keep your information confidential and to use it solely for the purposes for which we disclose it to them.

  • Legal Compliance: We may disclose your information in response to legal requests, such as subpoenas, court orders, or investigations by law enforcement.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., to comply with legal obligations).

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Top Step

Email: info@topstepvents.com

Phone: 385-205-6325
Address: 3545 Washington Blvd. Ogden, UT 84403